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Reflections

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Jarrod Shapiro
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In our busy lives, in which it seems every minute is budgeted for some activity, it may seem difficult to stop for a minute and think about what came before. However, in reality, considering for a moment the significance of what came before is a very important part of fully living.

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I know…that sounds a little overblown. “I can’t fully live until I reflect on my experiences? Really?”

Really.


“An unexamined life is not worth living.”


Part of fully experiencing something requires us to reflect on what happened, what it meant, and what we can learn from it. Without this process of reflection, we’re basically robots, unconsciously moving through life. It was the great philosopher Plato who said, “An unexamined life is not worth living.”

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I find it interesting that a relatively recent survey of podiatric residents and program directors by one of my Western University colleagues, David Shofler, DPM, found immediate feedback after surgery to be one of the most valuable learning methods1. This is easily explained. Our residents perform a surgical procedure (or any activity for that matter) and then receive “feedback”. During this interaction, the attending provides their opinion of the performance of that resident – what they did well and what could be improved. But if done well, the attending will first take a moment and allow the resident to self-reflect on the experience.

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This brings us to a technique known as the Gibbs’ Reflective Cycle2. The purpose of this method is a structured way to help others learn from their experiences. The Gibbs’ Reflective Cycle consists of five components:

  1. Description – Ask the person to describe the situation in detail. This is the who, what, where, when part of the conversation. Only the facts, please! 
  2. Feelings – Encourage the person to talk about how he or she felt during the experience. While coaching residents, use this opportunity to draw out areas of lack of confidence during specific parts of the activity.  
  3. Evaluation – Ask the trainee to now look objectively at what worked and what didn’t. What went well? What didn’t go well?  
  4. Conclusions – The trainee should then come to some conclusions based on the prior discussion.  
  5. Action – As in all things, one must then take action to improve future outcomes.

The key to this process is to help the trainee come to their own conclusions by reflecting on what occurred.


Note during this entire cycle the coach is not providing immediate feedback and giving their opinion. They are asking the trainee leading questions that create thought and discussion. In residency training, it is always necessary for the attending physician to state their assessment of the situation – which should be done eventually – but don’t provide that feedback immediately. Go through at least the first four steps above and, just before an action plan is determined, state your assessment of the situation. The key to this process is to help the trainee come to their own conclusions by reflecting on what occurred. This will provide the most effective and longest lasting behavioral changes from their educational experiences.

Best wishes.

Jarrod Shapiro Signature
Jarrod Shapiro, DPM
PRESENT Practice Perfect Editor
[email protected]
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References
  1. Shofler D, Chuang T, Argade N. The Residency Training Experience in Podiatic Medicine and Surgery. J Foot Ankle Surg. 2015;54(4):607-614.
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  2. Gibbs’ Reflective Cycle: Helping People Learning From Experience. www.mindtools.com/corporate.
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